Graduates Vacancy at Booking.com
Overview:
Booking.com is hiring an experienced Account Manager at their Mumbai location. As an Account Manager you are responsible for hotel account management. You support Booking.com BV by informing new hotels in a specific area in India with respect to the services offered by Booking.com BV. You create quantity and quality reports on results and performance for information support to Booking.com BV. You provide hotels the (initial) training on how to use Booking.com’s system. You will assist the Supply Manager on the improvement of hotel availability and supply in order to support Booking.com BV in meeting the demands of the visitors on the Booking.com website.
The complete details of this job are as follows:
Roles and Responsibilities:
The Ideal Candidate should be able to:
- Pro-active communication with partners in your region by telephone and by internal messaging to assist with the development of the business, also available for market visits to your designated portfolio
- Responsible for a portfolio of partners where you are the first point of contact, answering questions and following up when needed, also responsible of evaluating local market characteristics, trends and drivers
- Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer the organisations customers the best availability and driven pricing)
- Be knowledgeable on the organisations products so that their benefits and usage can be explained to Partners
- Find opportunities for partners that will help improve the organisations business by using its internal segmentation to prioritise
- Help identifying new potential partner leads and pass this leads on for further follow up Responsible for taking Customer Service partner concerns which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer
- Support the organisation of events, such as workshops and webinars, for partners. Also encouraged to attend in the partner events for their managed portfolio.
Role Qualifications & Requirements:
- 4-5 years of experience in a relevant account management/sales/business development function
- Proficient in spoken and written English
- Affinity or experience within e-commerce and/or travel industry are considered a plus
- Proactive with a sense of responsibility and can work independently
- Accurate, strong analytical skills and an eye for detail
- Great teammate, self-motivated, flexible and open to change
- Hotel School or equivalent experience, or University background preferred
- Availability to travel up to 50% to a designated area within the country
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.
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