9 Tips To Handle FBM Orders This Holiday Season

Creative Ways to Communicate With Your Customers

Holiday-Themed Emails:

Craft holiday-themed emails with cheerful subject lines and festive visuals. Use personalized greetings, express gratitude for their business, and provide updates on order fulfillment. Consider including exclusive holiday offers or discounts.

Interactive Unboxing Experience:

Encourage customers to share their unboxing experiences on social media by including a holiday-themed hashtag. Consider adding a small, delightful holiday-themed item or note in packages to surprise and delight customers.

Countdown to Delivery:

Create a fun countdown to delivery in your order confirmation emails. Use creative graphics or emojis to build excitement as the delivery date approaches. This adds an element of anticipation for customers.

Personalized Thank-You Notes:

Include handwritten or personalized thank-you notes in packages expressing gratitude for their holiday purchase. Use the opportunity to wish them a joyful holiday season and assure them of your commitment to exceptional service.

Festive Packaging:

Upgrade your packaging to include festive elements such as holiday-themed wrapping paper, ribbons, or stickers. This not only enhances the holiday spirit but also makes the unboxing experience more memorable.

Holiday Gift Guides:

Create a holiday gift guide and share it with your customers. Highlight popular products, bundle deals, or limited-time offers. This not only helps customers with gift ideas but also promotes your products effectively.

Live Holiday Q&A Sessions:

Host live Q&A sessions on social media platforms to address customer queries about holiday orders. Use the opportunity to share behind-the-scenes glimpses of your holiday fulfillment process and spread some festive cheer.

Surprise Giveaways:

Organize surprise giveaways or contests exclusively for customers who make holiday purchases. This adds an element of excitement and encourages engagement with your brand during the festive season.

Virtual Holiday Cards:

Create virtual holiday cards that customers can download or share. Include a warm holiday message, a discount code, or a special offer as a token of appreciation for their loyalty.

Share Customer Success Stories:

Showcase heartwarming customer success stories related to holiday purchases. Share testimonials or photos (with customer consent) to create a sense of community and connection during the festive period.