RLB WINS CLEARLYRATED’S 2023 BEST OF ACCOUNTING AWARD FOR SERVICE EXCELLENCE
Clients of winning firms are more than [1.7 times as likely OR 70% more likely] as likely to be completely satisfied.
Guelph, Ontario – April 13, 2023 – RLB, a leading accounting firm, announced today that they have won the Best of Accounting Award for providing superior service to their clients. ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2023 Best of Accounting winners are more than [1.7 times as likely OR 70%] more likely to be satisfied than those who work with non-winning firms. RLB received satisfaction scores of 9 or 10 out of 10 from 84.7% of their clients, significantly higher than the industry’s average of 50% in 2022.
“RLB has always been passionate about client success. We are both proud and honoured to receive positive feedback from our valued clients for the work our dedicated team continues to provide.” said Matt Venne, CPA, CA, Partner at RLB.
“I am pleased to introduce the 2023 Best of Accounting winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders – it’s truly an honor to recognize and celebrate their achievements.”
About RLB
At RLB, People Count. We offer expertise beyond accounting and pride ourselves in helping business owners meet their goals. Our relationship-focused team supports nearly 6000 businesses in the Guelph, Fergus, Kitchener, Orangeville and Shelburne communities. Learn more at rlb.ca.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
