TOM STACKPOLE: Google is planning to phase out third-party cookies sometime next year. These are little files that are stored on your ...
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Three Gallup studies shed light on when and why AI is being used at work — and how employees and customers really feel about it.
Four ways nontechnical leaders can foster a culture that values ethical AI.
HANNAH BATES: Welcome to HBR On Strategy, case studies and conversations with the world’s top business and management experts, ...
As AI becomes more powerful, it faces a major trust problem. Consider 12 leading concerns: disinformation, safety and security, the black box problem, ...
Whenever a new technology comes along, large companies think you need to appoint a designated senior leader — a “czar,” in popular parlance — and it will ...
Companies that are struggling to find the right place to deploy new AI tech should consider use cases involving “voice of the customer” applications — ...
BRIAN KENNY: When the Klondike Gold Rush swept the nation in 1896, the tiny lumber town of Seattle became a bustling city almost ...
Understanding the “why” before you start working on the “how” is a critical skill — especially in the age of AI.
Platform providers typically display ratings information to the user in two ways. Incremental rating systems, employed by platforms like TaskRabbit and ...
HBR Learning Marketing Essentials Course Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership ...
Recently, companies are seeing new features that add AI-powered feedback to familiar tools. On Zoom there’s an “AI companion,” helping you catch up when you ...