The importance of customer experience (CX) in healthcare cannot be overstated. A positive CX is crucial not only for patient satisfaction but also ...

Zendesk unveils slate of new AI customer service tools, including smarter agents, a proactive copilot, workforce scheduling and more.Read More

Welcome the New Every year I go through a process to kick off a new year. I’m sure you do as well. Whether it’s resolutions or ...

Smart technology in healthcare marks is set to make a significant improvement in patient care. In the US, advancements in digital health ...

Conversational AI is a powerful technology that has the potential to transform customer experiences across industries. However, ...

The insurance industry has long been known for its traditional and slow-moving nature. However, with the rise of technology and the emergence of ...

Digital transformation has been a buzzword in the business world for the past few years, and for good reason. According to Statista’s latest report, ...

In the heart of a sun-soaked nation, a revolution is quietly unfurling across rooftops, barren lands, and even atop the very waters that cradle its ...

New technologies and user preferences shaping the future of mobile app development. As we move into 2024, several key trends are emerging that ...

Reduce Costs, Find Efficiencies, and Improve Customer Service with AI Automation AI is set to reshape ...

Decoding Coach’s Approach to Visual Merchandising5 min read Reading Time: 4 minutesIn a realm of fashion, where trends come and go, there is a brand that ...

Search & Personalization: AI Like Never Before10 min read Reading Time: 7 minutesOur Founder’s note on the launch of Vue 2.0Over the better part of the ...