You Are Not Giving Up Control When You Hire A Property Manager, You’re Gaining A Teammate | Nexus Property Management® Franchise

16 April 2024

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THERE’S A BIG DIFFERENCE BETWEEN RELINQUISHING CONTROL AND DELEGATING RESPONSIBILITY

Many of our property management clients are experienced investors but just as many have owned rental property for five years or less. Regardless of how you’ve come into renting property or what your long term goals might be, there’s no doubt that partnering with a professional property management can make life easier. For those who are tentative, the usual hangup is the unattractive idea of giving up control over your asset. Inexperienced investors managing their own property have been getting their hands dirty for a couple years and are tentative to blindly trust a third party, even after they’ve vetted the company and gone ahead and hired them. That’s why it’s so important to us to clearly illustrate what that relationship looks like in action.

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WHAT PROBLEM ARE YOU LOOKING TO SOLVE / WHAT HEADACHES NEED HANDLING?

First off, if you’re looking into hiring a property manager, there should be some problem you’re looking to solve. Do you want more time to spend with your family? Has it become more difficult to balance self-management with your 9-5 job? Are you having a difficult time finding reliable vendors who can respond to your needs in a timely manner? Are you tired of dealing with tenant conflicts? Whatever it is, there needs to be a reason you’re reaching out to a professional.

At Nexus Property Management®, we pride ourselves on being solution-focused at all times. We exist to handle your headaches. And whether there’s a Nexus franchise office in your area or not, we want all rental property owners to be able to find a professional they can grow to trust and partner with.

DELEGATING RESPONSIBILITY

The development of trust begins with a full understanding of what a property manager can and should do for you. The right property management company is one that complements your own abilities and supplements your weaknesses (we all have weaknesses). Their pricing is transparent and they aim to make money with you, not from you (i.e. with needless upfront fees or leasing renewal fees).

Once there is a foundation for a trusting relationship it is essential that the property owner is made to understand that they are not giving up control of their property. Instead, you are gaining a teammate. You’ve got someone on your side that can help you excel and maximize value in ways you were unable to do yourself. You are still in control and you now have a partner you can delegate responsibilities to. If you’ve had trouble moving down the field at all, you just hired a star quarterback. If you’ve been moving the ball pretty well on your own but could use some improvement in specific areas, you’ve got a special teams unit to kick your field goals. But no matter what, if you hire a reputable property manager, they’re working hard to meet your expectations and you’re still able to call the plays.

LEARN MORE: HOW PROPERTY MANAGERS ARE LIKE PERSONAL TRAINERS

WHAT’S THAT ACTUALLY LOOK LIKE?

Property management companies should offer to handle all of your leasing and maintenance needs for you. At Nexus, our leasing agents get their hands dirty advertising and listing vacancies, communicating with prospective tenants, coordinating and physically showing the property, analyzing background screening results and tenant qualifications, creating and executing a lease, and providing the new tenant with their keys and getting them moved in. Those are a lot of responsibilities to handle, but the control still lies with the property owner who has the last say because tenants don’t get to sign a lease without being approved by the owner.

On the maintenance side, tenants can submit service requests through Nexus’ online portal. Our maintenance technicians will respond to any emergencies that come across (24/7/365), but for all non-emergency work orders over a predetermined price, owner approval is needed before any work is scheduled. We’ll send our guys out on the field where and whenever they’re needed, but not until you write off on the play.

LEARN MORE: MAINTENANCE IS THE #1 FRICTION POINT FOR PROPERTY OWNERS

LEARN MORE: CHANGE THE WAY YOU THINK ABOUT MAINTENANCE AS A LANDLORD

NEXT STEPS:

There’s a reason people invest in rental properties and it certainly isn’t to add stress and hardship to their lives. There are professionals across the country out there that can help self-managing landlords by partnering with them to maximize rental property value with significantly reduced effort. At Nexus, our goal is to make life easier for our clients. We want to help them enjoy hassle-free income so they can spend their time living their lives.

If you’re interested in learning more about Nexus’ services and you’re in one of our many territories, contact any of our teams across Arizona, Connecticut, Massachusetts, and Rhode Island.

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Mick Lefort is the General Manager of Nexus’ New Haven County Franchise Office and the Vice President of Operations for Nexus Property Management®, a National Property Management Franchise that manages all types of rental property from single family homes or condos to large apartment buildings and complexes.

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