- Announcement
- On-Time Performance
The ceremony celebrated and recognized the unwavering dedication by Avianca to on-time performance in 2023.
March 21, 2024, Bogota, Colombia – Cirium, the global leader in aviation analytics, presented the 2023 On-Time Performance (OTP) Award for global airlines to Avianca. The ceremony celebrated and recognized the unwavering dedication by Avianca to on-time performance in 2023. This is the first on-time global award for the airline in its 104 year history.
Jeremy Bowen, Chief Executive Officer for Cirium presented the award to crew members and other leaders in the organization representing all who make on-time happen for Avianca and its customers. The ceremony was attended by Adrian Neuhauser, Executive Vice Chairman, Grupo Abra Group, Frederico “Fred” Pedreira, Chief Executive Officer, Avianca, representatives from Quito airport, ministry of tourism, Colombia immigration services, the Avianca executive team, members of the media, and over 200 Avianca team members.
As a trusted source of aviation industry data and analytics, Cirium is proud to present this award honoring the achievements of Avianca while underscoring the critical importance of on-time performance in enhancing passenger satisfaction, operational efficiency, and the overall success of the airline industry.
“Behind this achievement is the commitment of more than 14,000 people from the Avianca team who, in coordination with authorities and allies, work to ensure that our customers reach their destinations safely, on time and with their suitcases. And of course, we thank the more than 32 million passengers who trusted us to fly during 2023. We are proud of this recognition that puts us on a par with world-class airlines and Colombia as an international benchmark in the airline sector.” Frederico Pedreira, CEO, avianca.
“It takes an incredible amount of hard work and teamwork to run an on-time airline operations when also taking into account all the external factors; weather, staff shortage s, mechanical issues, etc. and especially in 2023 when demand surged. The positions at the top of the performance table are often only separated by fractions of a percentage. Avianca won the Global Category with an OTP of 85.73%…just 0.2% higher than the second-place airline. But it’s turnaround in performance of how Avianca used to perform before the pandemic, to how they’re performing now is what they should be most proud of. The 2023 OTP figure is over 10% higher than it was in 2019 and 2% higher than 2022. The turnaround figures are truly remarkable!” – Jeremy Bowen, CEO, Cirium.
In Cirium’s award analysis, an on-time flight is defined as a flight that arrives within 15 minutes of the scheduled gate arrival. For an airport, it is defined as departing within 15 minutes of its scheduled departure.
About avianca:
Avianca is a company that comprises Avianca- a Star Alliance member- LifeMiles, and Avianca Cargo. In passenger transportation, Avianca is the leading airline in Colombia, Ecuador, and Central America, with over 104 years of continuous operation since 1919. It has one of the largest air operations in Latin America with 147 routes, nearly 710 daily flights, and a fleet of 140 Airbus 320 and Boeing 787 Dreamliner aircraft, connecting over 75 destinations in 25 countries in the Americas and Europe. In 2023, Avianca transported over 32.3 million customers through the operation of more than 213,000 flights. Its loyalty program, LifeMiles, is one of the largest in Latin America with over 12.4 million members and 500 partner brands. In cargo transportation, Avianca Cargo is a regional leader and the main operator in various markets in the Americas. With its affiliate airline, Aerounion, it serves over 50 destinations with a fleet of 9 cargo aircraft, in addition to cargo operations in passenger aircraft bellies. More information can be found at www.avianca.com.
About Cirium
Cirium brings together powerful data and analytics to keep the world moving. Cirium delivers insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines, and financial institutions, among others, to make logical and informed decisions that shape the future of travel, growing revenues and enhancing customer experiences. Cirium is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The shares of RELX PLC are traded on the London, Amsterdam, and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX. For further information please follow Cirium updates on LinkedIn.
For Cirium media inquiries please contact [email protected].
