Did you know that by 2025, it’s estimated that 95% of customer interactions will be powered by AI? As the digital transformation continues to accelerate, ...

What makes a call center outsourcing service truly user-friendly? In today’s competitive market, businesses rely heavily on call centers to manage ...

Did you know that companies leveraging AI for sales and customer interaction are seeing an average increase in leads by over 50%? At the heart of this ...

Did you know that up to 70% of unhappy customers will do business with you again if you resolve their complaints? In call centers, encountering an angry ...

Did you know that over 73% of businesses plan to make all their systems SaaS by 2025? In the dynamic world of Software as a Service (SaaS), understanding ...

Did you know the first email was sent way back in 1971? That simple message started what would become one of the most versatile tools in digital ...

Did you know that companies with a customer management strategy experience a 50% higher revenue growth than those without? That’s a fact worth pondering ...

Did you know that the CRM software market is expected to grow to over $80 billion by 2025? In this booming industry, ActiveCampaign and HubSpot emerge as ...

Did you know that over 306 billion emails are sent and received each day globally? Amidst this vast ocean of digital communication, the right type of ...

Did you know that the average call center processes thousands of customer interactions every day? Each of these interactions generates bits of information ...