CargoAi adds delivery performance quality data to CargoMART


Freight forwarders using CargoAi’s CargoMART booking platform can now see the delivery performance quality of different airlines via a new feature.

CargoQUALITY enables freight forwarders using CargoMART to see every airline’s quality performance on their selected flight route. All carriers are measured against the same industry-established method, namely their Notify for Delivery (NFD) performance.

To ensure fair comparison, CargoAi applies a standard cut-off point of six hours.

Alongside price, speed, and CO² emissions, the quality overview helps forwarders decide which airline to book with, said the company.

CargoAi collaborates with around 100 airlines displaying their services on CargoMART and has access to the data of the millions of air waybills (AWBs) tracked during the last 12 months via CargoAi’s solutions.

This enables CargoAi to calculate a quality score per airline, per route, reflecting the percentage of shipments that were ready to be delivered by the airline six hours after flight arrival, according to a baseline roadmap derived from the booking information.

The planned NFD (Notify for Delivery) is compared against the actual NFD milestone (or AWD, where necessary) to calculate the quality score. The result flows into a historical CargoQUALITY score for the airline and route (origin and destination), as well as the historical CargoQUALITY score for all airlines on the route in question.

The quality scores of the past three months are taken into account, thus always offering an up-to-date view of the airline’s true quality performance.

Users of CargoMART can access an airline’s CargoQUALITY score by clicking on the CargoQUALITY icon next to the airline name. CargoQUALITY also contains historical reports for each airline, detailing information on its performance over time, and how this compares with other airlines on the same route.

CargoAi chief executive Matt Petot said: “I started my career working on Cargo2000 for AFKL and it is great to be able to make quality data useful to every freight forwarder in their airline selection process.

“With CargoQUALITY, freight forwarders no longer need to rely on intuition regarding an airline’s efficiency and reliability, as they can now base their purchasing decisions on accurate, recent, and up-to-date quality information.

“CargoQUALITY applies the same standard rule of six hours after flight arrival to all of the airlines included on the CargoMART platform, providing an equal measure for every airline and every forwarder. The amount of data measured makes this calculation completely objective

“So much excellent groundwork has been made in the industry to develop and promote quality standards and drive improvement, and CargoAi is keen to further this potential together with air cargo quality associations as well as our fellow CargoTech software specialists.”

In March, CargoAi launched the CargoMART Airline App Air Freight Load Board to make the process of finding and securing available spot cargo easier and more efficient.

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