Client service
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Driving tax outcomes with Data Analytics
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Introduction Client B is a sourcing and supply chain management company that provides catering, janitorial, and other related services to various ...

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Striking the right balance between client trust and extra fees
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Imagine you’ve gone to buy a second hand car and, after checking it has all the features you want, you agree the price you’ll pay with the vendor. You are ...

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10 commandments of client service for accountants
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Over the years I have seen and heard much advice on the subject of client service for accountants. What you should do and what you should not do. I’ve ...

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Transitioning from compliance work and rediscovering your purpose
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What is the real reason you are in practice as an accountant? You won’t be alone if you struggle to answer this.What is the first thing that comes to mind ...

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The power of setting and explaining minimum fees
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The first question to consider here is whether you want all new clients to pay you at least a minimum fee.This is a good question to ponder. In most cases I ...

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